Privacy Notice

Smart Fleet

Last updated: July 17, 2025

1. Introduction

Smart Fleet ("we", "us", "our", "the Platform") is a fleet management platform owned by Strappberry LLC. This Privacy Notice describes how we collect, use, store, and protect your personal information when you use our web system and mobile application.

By using Smart Fleet, you accept the practices described in this notice. If you do not agree with these practices, we recommend that you do not use our services.

2. Information We Collect

2.1 Registration and Account Information

• User's full name
• Email address
• Password (encrypted)
• Organization or company name
• Profile photo (optional)

2.2 Vehicle Information

• Vehicle's economic number
• Make, model, and version
• Serial number
• License plates
• Vehicle color
• Gross weight
• Measurement type (kilometers or miles)
• Current odometer reading
• Comments about the vehicle

2.3 Maintenance Information

• Maintenance dates
• Types of maintenance performed
• Labor and parts costs
• Total maintenance cost
• Technical details of the services
• Photos of the work performed
• Upcoming scheduled maintenance

2.4 Financial Information

• Income and expense transactions
• Transaction amounts
• Transaction dates
• Expense descriptions
• Driver settlements

2.5 Fuel Consumption Information

• Number of liters of fuel
• Amount spent on fuel
• Fill-up date and time
• Odometer reading at time of fill-up

2.6 Document Information

• Driver's licenses (number and expiration date)
• Vehicle documents (registration card, insurance, verification)
• Personal documents (national ID, passport, certificates)
• File attachments in PDF, JPG, JPEG, PNG format

2.7 System Usage Information

• User's IP address
• Browser information (user agent)
• User sessions
• Platform activity
• Configuration preferences

3. How We Use Your Information

3.1 Primary Purposes

• Providing fleet management services
• Managing your account and authentication
• Processing financial transactions
• Maintaining maintenance records
• Generating reports and analytics
• Sending notifications about upcoming maintenance

3.2 Secondary Purposes

• Improving our services and features
• Providing customer technical support
• Complying with legal obligations
• Preventing fraud and abuse
• Communicating changes to our services

4. Sharing Information

4.1 We Do Not Sell Personal Information

Smart Fleet does NOT sell, rent, or trade your personal information to third parties.

4.2 Limited Sharing

We may share your information only in the following cases:

• With your explicit consent
• With service providers that help us operate the platform (hosting, analytics, support)
• To comply with legal obligations or respond to legal processes
• To protect our rights and the safety of our users
• In the event of a corporate merger or acquisition (with prior notice)

4.3 Service Providers

We use third-party services for:

• Cloud storage (files and documents)
• Platform usage analytics
• Sending emails
• Security monitoring

These providers have limited access to your information and are required to protect it.

5. Information Security

5.1 Security Measures

We implement technical and organizational security measures:

• Encryption of sensitive data (passwords, personal information)
• Restricted access to personal information
• Continuous security monitoring
• Regular backups
• Periodic security updates

5.2 Secure Storage

• Data is stored on secure servers
• We use encryption in transit (HTTPS)
• We implement two-factor authentication
• We keep access audit logs

6. Data Retention

6.1 Retention Period

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6.2 Data Deletion

• You may request the deletion of your personal information
• Data is deleted permanently and securely
• Some data may be retained due to legal obligations

7. Your Rights

7.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Port your data to another service
• Limit the processing of your data
• Object to the processing of your data

7.2 Exercising Your Rights

To exercise these rights, contact us at:

• Email: soporte@smartfleetapp.com
• Website: www.smartfleetapp.com

We will respond to your request within 30 days.

8. Cookies and Similar Technologies

8.1 Use of Cookies

We use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Analyze platform usage
• Improve functionality

8.2 Cookie Control

You can control cookies through your browser settings.

9. Minors

9.1 Age Restriction

Smart Fleet is NOT directed at individuals under 18 years of age.

9.2 We Do Not Collect Information from Minors

We do not knowingly collect personal information from individuals under 18 years of age.

10. International Transfers

10.1 Data Location

Your data may be processed in countries other than your own.

10.2 Adequate Protection

We implement measures to protect your data in international transfers.

11. Changes to This Notice

11.1 Notice of Changes

We may update this Privacy Notice from time to time.

11.2 Notification to Users

• Changes will be posted on this page
• Registered users will be notified by email
• Continued use after changes constitutes acceptance

12. Contact

12.1 Contact Information

For questions about this Privacy Notice:

Smart Fleet 📧 Email: soporte@smartfleetapp.com 🌐 Website: www.smartfleetapp.com

12.2 Data Protection Authorities

If you have concerns about how your data is handled, you may contact the relevant data protection authorities.

13. Jurisdiction

This Privacy Notice is governed by the laws of the United Mexican States. Any dispute will be resolved in the competent courts of Mexico.

This Privacy Notice is effective as of July 17, 2025. We recommend reviewing it periodically to stay informed about our privacy practices.